All of our consultations are booked by appointment only in order to limit your waiting time. Please bear in mind that emergencies do occur and can delay the appointment schedule. When booking your appointment you can request a specific vet. This is encouraged so that you, your pet and the vet can get to know each other.
Our 15 minute consult time allows our vets increased time to listen to your concerns about your pet, assess their condition and discuss different treatment and preventative care options with you to find the solution that is right for both you and your pet.
We consult Monday to Friday throughout the day with the last appointment at 6.30pm. We also consult on Saturday mornings 9am – 12pm. Appointments are also available at our branch surgery in Leavesden and these are offered throughout the day, including Saturday mornings and afternoons.
We offer a “cat only” surgery from 8am on Thursday mornings at our branch surgery in Leavesden, and hope that this dog-free environment is less stressful especially for the more timid cats and those more difficult to handle.
Please see the “Out of hours” section for information on evening and weekend emergency appointments.
The clinical records are linked between our two surgeries, so you can rest assured that all vets and nurses at either site will have full access to your pet’s clinical history.