Equine Frequently Asked Questions

Q. How do I register with Park Equine?

Please call the office on 01923 229300 to provide us with your details or use the form on the website.
Click here to Register.

Q. How do I book an appointment?

Visits can be arranged by contacting the office on 01923 229300 and speaking directly to one of our friendly staff. Visits can be arranged on weekdays between 9am and 5pm and a request can be made for an AM or PM visit.  Clients are then requested to telephone the office (equine reception) between 08:30 and 08:45 the day of the confirmed visit to find out what time the vet will be attending (usually a 1 hour window). For more information please click here.

Q. Do you offer appointments at weekends?

No. At weekends we provide a dedicated emergency service only.

Q. What area do you cover?

Our intention is to work within a sensible 'limited' area which best serves our patients particularly in emergencies.We therefore cover an area within an approximate 20 mile radius of the practice although this area can be extended where a pre-purchase examination is required by an existing client.

Q. How do I open an account?

All clients without an account facility are required to pay at the time of the visit. To open an account to receive a monthly invoice instead please ring the office on 01923 229300 and request a form to be posted to you. Alternatively they can be downloaded from the website - Account FormBy applying for an equine account you agree to the attached terms and conditions. We recommend that you print this document and keep a copy for your records. Terms and Conditions

Q. How do I make an insurance claim?

Procedures vary between insurance companies but in the first instance you need to inform the insurance company that you wish to make a claim and request a form. Some insurance companies will send the claim form direct to us but the norm is to send it to you to complete first. Then the form is sent to us for the vet to fill out the relevant sections before being returned to you to check and submit. For more information on insurance please click here.

Q. How do I order repeat medication?

Please call the office on  01923 229300 to request the drugs you require. You will probably be asked what dose the horse is currently on and how they are doing. Please note if the horse has not been seen within the last six months you will be asked to book in for a check-up as we cannot prescribe drugs to horses not seen within this time scale. There is also a facility to place requests on the website - click here.

Q. How do I arrange for my horse to be castrated?

The first step is to book an appointment for a pre-castration check by calling the office on  01923 229300. The vet will examine the horse to check it is sexually mature and fit enough to under-go the operation. The procedure can then be booked for a convenient date. For more information on castration please see our information sheet - click here

Q. How do I arrange an x-ray or ultrasound?

These are usually arranged on the advice of the vet who is treating your horse. If you think your horse requires either of these procedures a consultation will be required to confirm this and to advise on which is the most appropriate. Pre-purchase x-rays can be conducted on request usually after the veterinary examination has taken place. If radiographs are being carried out in order to obtain insurance cover we recommend that purchase is delayed until the insurance company has responded.For more information on these diagnostic procedures see our information sheets - click here

Q. What is covered in a pre-purchase examination?

We only conduct a 5-stage vetting for pre-purchase examinations although other vettings are available for insurance purposes. The examination involves an external inspection including teeth, eyes and listening to heart and lungs at rest. Walk and trot in hand is then observed including flexion tests before ridden exercise is undertaken. There is then a short period of rest where respiration and heart rate are monitored. Finally the horse is trotted up again to check for any issues made evident through exercise. For more information on pre-purchase vetting please see our information sheets - click here

Q. How do I get a faecal worm egg count done?

Please contact the surgery on 01923 229300 to request a pack for each horse you require a count done for. You can collect these from the surgery alternatively we can post these out to you. The pack contains instructions and the kit which you complete, place in the pre-paid envelope and put in the post.  The results are then sent to us and we will ring you to give you the results and discuss any recommendations if the results are positive. Please make sure your contact details held at the surgery are correct. For more information on worming please see our information sheet - click here

Q. Can I ride my horse on the day it is vaccinated?

We recommend that you avoid strenuous ridden exercise i.e. getting your  horse sweaty on the day of the vaccination and for 24hrs afterwards. For more information on equine vaccinations please see our information sheet - click here

Q. How important is my horses vaccination anniversary?

The guidelines for equine influenza vaccinations state that a horse must have an initial course of three vaccinations. After the initial vaccination the second can be booked to take place usually after 4-6 weeks (21-92 days) the third is then given after a following 6 month period (150-215 days). Thereafter annual  boosters must be given either on the anniversary date or before. Tetanus vaccinations are similar in that the second is done 4-6 weeks after the first however the third takes place a year after the second and then it defers to a booster taking place every other year. If you have missed the anniversary of your horses booster then please call the surgery on 01923 229300 to discuss your options. For more information on equine vaccinations please see our information sheet - click here.

Q. Do you offer equine work experience placements?

We do not offer exclusive equine work experience. Work experience can be arranged by sending a letter and c.v. to our work experience co-ordinator by post. All successful applicants will be required to undertake duties in our small animal departments. If equine experience is desired you will be required to ask the equine department at the beginning of your work experience (minimum age 16yrs). Enquiries for availability of extra murial studies (EMS) for veterinary students can be booked by calling  01923 223321.
The procedure for equine experience is the same, please contact the equine department at the start of your EMS and we will try to accommodate you for some of your stay.